This Coaching Agreement (“Agreement”) is between:

Coach: Optimum Performance Academy Ltd (“OPA”)

Client: The individual purchasing a coaching service, programme, course, or consultation (“Client”)

By booking or participating in any OPA service, the Client agrees to the following terms.

1. Purpose of Coaching

OPA provides coaching services focused on health optimisation, genetics-informed guidance, fitness, nutrition, well-being, lifestyle improvement, and performance development.

Coaching is educational and supportive in nature. It is not psychotherapy, medical treatment, or a substitute for qualified healthcare.

2. Scope of Services

Services may include:

• Consultations and coaching sessions

• Genetics and epigenetics results reviews

• Training, nutrition, and lifestyle guidance

• Retreats, workshops, and online programmes

• Use of digital platforms or apps for support

• Group or 1:1 coaching

The Coach will guide, advise, and support the Client based on professional knowledge, available data, screening tools, and the Client’s goals.

3. Client Responsibilities

The Client agrees to:

• Provide accurate and honest information during consultations

• Inform the Coach of any medical conditions, injuries, medications, or changes in health

• Follow guidance safely and within their own limits

• Seek medical advice when recommended

• Take full responsibility for their own health, decisions, and actions

The Client understands results depend on their own consistency and engagement.

4. Payments & Cancellations

• All fees must be paid in advance unless otherwise agreed.

• Session bookings require 24 hours’ notice for cancellation or rescheduling. Late cancellations may be charged.

• Programme fees are non-refundable once the service has started.

• DNA/epigenetics test kits cannot be refunded once dispatched.

5. Confidentiality

OPA respects Client confidentiality. Personal information, health data, and coaching notes are protected and will not be shared unless:

• Required by law

• The Client provides written consent

• There is risk of harm to the Client or others

6. Disclaimer (Important)

The Client understands and agrees that:

Not Medical Advice

Coaching provided by OPA is not medical advice, diagnosis, or treatment.

OPA coaches are not acting as doctors, dietitians, or medical practitioners.

Health Risks

Any exercise, training, lifestyle, or nutrition recommendations involve some level of risk. The Client chooses to participate voluntarily and accepts full responsibility for their own health and safety.

Genetics & Epigenetics Data

DNA and epigenetic results provide insights, not medical predictions or guarantees.

Results are for educational and well-being purposes.

No Guarantees

OPA does not guarantee specific outcomes such as fat loss, performance improvements, reduced pain, health changes, or medical improvements. Individual results vary.

7. Limitation of Liability

OPA and its coaches are not liable for:

• Injuries arising from the Client’s participation in training, nutrition, or lifestyle practices

• Decisions made based on genetics reports

• Losses, damages, or costs resulting from coaching sessions or programmes

• Third-party lab processing or delays related to DNA/epigenetics testing

The Client agrees to release OPA from any claims except those arising from proven gross negligence.

8. Communication & Support

Support may be provided via email, messaging apps, digital platforms, or during scheduled sessions. Response times may vary depending on coach availability.

9. Termination

Either party may terminate this agreement in writing.

Fees already paid are not refundable, except where legally required.

10. Agreement

By signing up, attending sessions, completing a purchase, or participating in any OPA programme, the Client confirms they:

• Have read and understood this Agreement

• Agree voluntarily

• Consent to coaching under the terms above